Privacy Policy

At WorkShores, we value your privacy and are committed to protecting the personal data we collect and process. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with applicable laws, including GDPR, and our obligations related to 10DLC campaigns.

Data We Collect

We may collect the following types of data:

• Personal Identification Information: Name, company name, email address, phone number, and similar details provided through our website or during communication.
• Preferences and Interaction Data: Your preferences, feedback, and interactions on our website.
• Cookie Data: Information about your device, browser, IP address, and browsing activities (via cookies).
• SMS Communication Data: Phone numbers and related consent information for SMS communications.

SMS Communications and Data Sharing

Regarding SMS communications and related data:

• SMS Messaging: By providing your phone number, you consent to receive SMS messages from WorkShores. Message and Data Rates may apply.
• Opt-out Instructions: You can STOP messaging by sending STOP to any message you receive from us. To get more help or information, send HELP.
• No Third-Party Sharing: We do not share personal data (phone numbers) and consent information with third parties, affiliates, or partners for marketing/promotional purposes.
• Carve-out Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Message Frequency: The number of messages you receive will vary based on your interaction with our services.

How We Collect Your Data

We collect data directly and indirectly as follows:

Direct Collection

• When you fill out our contact forms.
• When you place an order for our services.
• When you provide feedback via surveys, message boards, or email.

Indirect Collection

• Through cookies when you use or view our website.
• By your consent to our 10DLC campaigns, allowing SMS notifications and messages.

How We Use Your Data

Your data is collected for the following purposes:

• To respond to your inquiries and provide support.
• To process orders and manage your account.
• To send you updates, promotions, and service-related messages (you can unsubscribe anytime).

Data Storage and Security

• Secure Storage: Your data is securely stored using advanced encryption and secure server technologies.
• Retention Period: We retain your data for one year or as long as you actively use our services.
• Deletion Process: Upon request, your data is anonymized or permanently deleted using industry-standard processes.

Your Data Protection Rights

We respect your rights under GDPR and applicable laws. You are entitled to:

• Access: Request copies of your data.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your personal data under specific conditions.
• Restriction: Limit the processing of your data in certain situations.
• Portability: Transfer your data to another organization or directly to you.
• Objection: Object to our processing of your data, including for marketing purposes.

Contact Us

If you have questions or wish to exercise your rights, contact us:

• Email: admin@workshores.com
• Phone: +1 647-769-7889

For unresolved concerns, you may contact the Information Commissioner's Office (ICO).